Help center

Common questions

The FAQ on the home page covers the questions we hear most — what Recido includes, which platforms it runs on, how the waitlist works, and what early access looks like.

Waitlist

Joined the waitlist and wondering what happens next? We’ll email you when Recido is ready for you — we don’t send marketing emails. To change or remove your email from the list, email support@recido.app and we’ll sort it out.

Your data and account

You can export your data (Settings → Export my data) or delete your account (Settings → Delete account) in the app. The privacy policy explains what we keep and for how long; privacy requests go to privacy@recido.app.

Something not working?

The status pagehas a few quick checks. Still stuck? We’re at support@recido.app.